Shipping policy

All orders are shipped via USPS from New Jersey.

Processing Time
Each hat is made to order. Please allow 2–5 business days for processing before your order ships.

Domestic Shipping (United States)
Because each hat is proudly made to order right here in New Jersey, our fulfillment process is broken into two steps:
- Processing Time: 2 to 5 business days to custom craft your hat.
- Shipping Time: 2 to 5 business days in transit once handed to the carrier.
Total Turnaround: Most domestic orders arrive within 4 to 10 business days from the moment you purchase — but there is a good chance it will arrive sooner than anticipated.
You will receive a tracking number the exact day your hat ships out!

International Shipping
We proudly ship our custom hats worldwide! International timelines are split between crafting time and overseas shipping transit:
- Processing Time: 2 to 5 business days to custom craft your hat.
- Shipping Time: 7 to 21 business days in transit, depending on your global location and local customs clearance speeds.

Estimated Total Turnaround by Region:
- Canada: 9 to 17 business days total.
- UK & Europe: 12 to 21 business days total.
- Australia & New Zealand: 14 to 26 business days total.
- Rest of the World: 16 to 33 business days total.

Tracking updates may slow down once the package leaves the United States and enters your country's local postal network. To protect the shape and crown of your hat, all international items are securely shipped in sturdy, lightweight cardboard boxes.

International customers are responsible for any customs fees, duties, or taxes imposed by their country.

Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.